Customer Satisfaction Questionnaire

Meeting your expectations for the service
Overall value for money
On time delivery – dependability and reliability
Support and assistance – ease of access to support, response time to queries etc.
Documentation – accuracy, completeness and clarity
General communications – e.g. appropriate information provided in a timely fashion
Overall satisfaction with service provided – flexibility, responsiveness, communications
Would you provide us with a letter of recommendation?
Do you know any other organisations that might be interested in our services?